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NCUA ATM Card Deactivation Phishing Attempt

The National Credit Union Association (NCUA) has reported a phishing attempt designed to obtain personal member information using the subject line of "Important Notice from (NCUA)". 

Recipients are told that their ATM card has been deactivated and asked to call the number provided to reactivate.

If you receive this or any similar email, DO NOT respond or provide any private information.


While detecting a fraudulent e-mail can be difficult there are a few things you can do to help avoid being a victim of e-mail fraud and phishing attacks.

  1. As a general policy, SAFE Credit Union will never send an email that solicits you for personal information.
  2. Never send your personal financial information via email. Email is not a secure medium and should not be trusted to protect your personal information.
  3. Question suspicious and "official-looking" emails. Never enter your credit union account information or password in response to an email you receive. SAFE Credit Union will never send an email requesting your personal information or account numbers and passwords.
  4. Be cautious when clicking links inside email messages.
  5. Never open unsolicited email attachments even if they appear to be from someone you trust.
  6. Protect your computer by installing up-to-date antivirus software.

If you are unsure about any emails, feel you have been affected by this scam or your personal data has been compromised, please contact SAFE's call center immediately at (916) 979-7233 or (800) 733-7233.


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for more information about phishing and how you can avoid the bait!

 

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