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NCUA Survey Phishing Attempt

The National Credit Union Association ( NCUA ) has reported a phishing attempt designed to obtain personal member information using the subject line of "Online survey - Reward: $50.00" . The link within the survey presents general questions regarding the NCUA .

Recipients are asked to continue which is a link embedded within the survey that leads to a counterfeit web site. On the counterfeit web site, the fraudsters attempt to obtain additional financial information such as credit card numbers, account user names and passwords and social security numbers.

Once obtained, this information can be used to perform identity theft and other fraudulent activities.

Below is a sample copy of the fraudulent email.

If you receive this or any similar email, DO NOT respond or provide any private information.

While detecting a fraudulent e-mail can be difficult there are a few things you can do to help avoid being a victim of e-mail fraud and phishing attacks. 

  1. As a general policy, SAFE Credit Union will never send an email that solicits you for personal information. 
  2. Never send your personal financial information via email. Email is not a secure medium and should not be trusted to protect your personal information. 
  3. Question suspicious and "official-looking" emails. Never enter your credit union account information or password in response to an email you receive. SAFE Credit Union will never send an email requesting your personal information or account numbers and passwords. 
  4. Be cautious when clicking links inside email messages.
  5. Never open unsolicited email attachments even if they appear to be from someone you trust. 
  6. Protect your computer by installing up-to-date antivirus software.

If you are unsure about any emails, feel you have been affected by this scam or your personal data has been compromised, please contact SAFE's call center immediately at (916) 979-7233 or (800) 733-7233.

Click here for more information about phishing and how you can avoid the bait!

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