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SAFE is committed to safeguard your accounts and keep your funds secure.

If an unauthorized transaction occurs on your account due to use of your SAFE Visa® Debit/ATM Card or SAFE Visa® Credit Card, your liability will be zero dollars. An unauthorized transaction is defined as a transaction not initiated nor approved by the member, joint owner, co-borrower, or authorized user.


To be eligible for this protection, you must meet the obligations described in the Electronic Funds Transfer Disclosure and your Visa Credit Card Disclosure and adhere to the responsibilities below.

Your Responsibilities

  • Check your account balances and statements regularly.
  • Never share your personal identification number (PIN) or password.
  • Contact SAFE immediately if your card, PIN, or password has been lost or stolen.

What should you do if you discover an unauthorized transaction on your account?

Contact SAFE immediately at (916) 979-7233 or (800) SEE-SAFE, or email onlinesupport@safecu.org.

Protecting your privacy is our top priority. Refer to our Privacy Policy and Online Privacy Statement for more information.
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