SAFE is pleased to announce another value-added service for eStatement members. eStatement members are now able to enjoy the benefits of eNotices, along with the convenient features of receiving their monthly statements online.
More questions about eNotices? Then please review our Frequently Asked Questions (FAQs) below, contact SAFE at (916) 979-7233 or toll free at (800) 733-7233, or email us at OnlineSupport@SAFECU.org.
What is an eNotice?
An eNotice is an electronic copy of a traditionally mailed notice such as overdraft transfer, courtesy pay, NSF, or loan payment reminder.
Who will receive eNotices?
Members who are enrolled in eStatements will receive an eNotice when they would normally receive an important notice in the mail.
How will I know if I have an eNotice?
An email will be sent to your eStatement email address notifying you of the availability to view the notice online via eStatements.
Will all notices be provided as eNotices?
eNotices will be phased in over time. We will begin providing overdraft transfer notices via eNotice in August and others will follow.
How long will my eNotices be available in eStatements?
eNotices will be available to view for at least 90 days. However, as eNotices are phased in, some notices may be available longer, based on legal requirements.
Will details of the notice be included in the email?
No. For your privacy and protection, the actual email notice will not contain the notice details, but instead will instruct you to log into eStatements and select the “eNotice” tab.
What if I do not currently have eStatements or if I cancel eStatements?
Members who are not currently enrolled in eStatements will continue to receive paper notices in the mail. If a member decides to cancel eStatements, statements and notices will be provided via regular mail.
So what’s the bottom line for eNotices?
eNotices (as well as eStatements) provide convenient, around-the-clock, and secure online access to important information regarding your SAFE account.
By reducing the number of statements and notices that need to be printed and mailed, your credit union will spend less for postage, which in turn reduces operational costs. These savings can be passed along to members in the form of higher dividends, lower fees, and competitive loan rates.