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Personal Online and Mobile Banking

System Requirements

Operating Systems

Online Banking is optimized for use with certified/recommended operating systems. By using a different operating system, you may not be able to take full advantage of all the features within Online Banking.

Recommended Operating Systems

  • Windows 7, 8, 8.1, Vista, XP SP2, or 10
  • Macintosh OS X 10.5 through 11

Browsers

Our site is optimized for use with the following certified/recommended browsers.

  • Firefox®
  • Safari®
  • Google Chrome®

Additional Settings

Configuration Requirement
Cookies Enabled (first- and third-party)
JavaScript Enabled
Minimum Screen Resolution 1024 pixels x 768 pixels
Adobe Acrobat Reader Compatible
Adobe Flash Player Latest version

MyDeposit system requirements:

  • High-speed Internet connection (DSL, Cable or other connection).
  • TWAIN Compliant Document Scanner.
  • Windows (XP with Service Pack 2, Vista, 7, 8, or 8.1, or 10) or Mac OS/X.
  • Web browser security set to allow cookies from third parties.
  • Administrative privileges on your computer in order to download and install the Active X component.

MyDeposit Business system requirements:

  • Operating system: Windows XP with Service Pack 2, Vista, 7, or 8 (8.1), or 10
  • Ram: Minimum 4 GB or greater
  • CPU: Dual core or greater
  • Internet: Broadband connection. 3 Mbps or greater
  • JavaScript and Active X must be allowable on your computer
  • Applications:
    • Internet Explorer

MyDeposit Business Supported Scanners
The following scanners are supported by Merchant Capture:

  • Canon CR-25
  • Canon CR-50
  • Canon CR-55
  • Canon CR-80
  • Canon CR-135i
  • Canon CR-190i
 

Note: You can only have one check scanner set up on your PC. If you have a driver for another check scanner installed on your computer, a driver conflict will prevent the scanner from working. A driver for a document scanner may be installed on the same machine.

Determining Your Browser Version

In Mozilla Firefox®:

  1. Click on Help.
  2. Click on About Firefox.

In Google Chrome®:

  1. Click on the Settings icon.
  2. Click on About Google Chrome.

In Safari®:

  1. Click on the Settings icon.
  2. Click on About Safari.

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