If you are a federal employee or contractor who has been financially impacted by the partial government shutdown, we are here to help. Please call us at (800) SEE-SAFE during business hours.

Contact Us

At SAFE, we love to hear from our members and pride ourselves on being accessible when you need us. Here are the many ways to contact us today.


Get answers to your questions without picking up the phone. Chat with a Member Support Representative during normal business hours:

  • Monday - Friday: 6:30 a.m. - 6:30 p.m.
  • Saturday: 9 a.m. - 2 p.m.

Schedule Your Appointment

SAFE knows your time is valuable, and we make it easy to schedule an appointment at one of the following branches:

  • Citrus Heights Branch - 7475 Madison Avenue, Citrus Heights
  • North Natomas Branch - 2200 Del Paso Road, Sacramento
  • Roseville Branch - 121 North Sunrise Avenue, Roseville

Schedule appointment



We invite you to use our secure email system to send us questions, comments, or suggestions.

Tell us how we are doing! Use our convenient feedback tool to send us comments and suggestions.



Get in touch with a Member Support Representative during normal business hours by calling (916) 979-7233 or (800) SEE-SAFE.

  • Monday - Friday: 6:30 a.m. - 6:30 p.m.
  • Saturday: 9 a.m. - 2 p.m.

Postal Mail

We accept questions, comments, or suggestions at the following address:

SAFE Credit Union
2295 Iron Point Road, Suite 100
Folsom, CA 95630-8765

Please send deposits and payments to the following address:

SAFE Credit Union
PO Box 1910
Folsom, CA 95763-1910

Note: For mortgage payments, be sure to mail payments to the address listed on your statement. Or, use Online Banking to make your payment conveniently and securely.


For SAFE Financial Services:


(916) 979-7233, ext. 2218 or (800) SEE-SAFE, ext. 2218

Postal Mail:

SAFE Financial Services
4636 Watt Avenue
North Highlands, CA 95660

Holiday Closures

SAFE will be closed for all holidays observed by the Federal Reserve, including:

  • New Year's Day
  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day

While our offices will be closed, you may access your accounts at your convenience through Online BankingMobile BankingText Message Banking, or SAFE's iPad®, iPhone®, or Android™ Apps.

You may also access CALL-24 Phone Banking by calling (916) 488-5744 or (800) 3CALL-24.

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