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Contact Us

At SAFE, we love to hear from our members. There are many ways to contact us:


Get answers to your questions without picking up the phone.  Click here to chat with a Member Support Representative now!

  • Monday - Friday: 7 a.m. - 6 p.m.
  • Saturday: 9 a.m. - 2 p.m.

Send Us an Email

We invite you to use our secure email system to send us questions, comments, or suggestions.

Tell us how we are doing! Use our convenient feedback tool to send us comments and suggestions.

Call Us

You can contact SAFE's Call Center at (916) 979-7233 or (800) SEE-SAFE.

  • Monday - Friday: 6:30 a.m. - 6:30 p.m.
  • Saturday: 9 a.m. - 2 p.m.

Need to report a lost or stolen card?  

Contact SAFE's Call Center during normal business hours at (916) 979-7233 or (800) SEE-SAFE. Or, use online Live Help

After normal business hours, please call (800) 252-2273.

Write Us

To send us questions, comments, or suggestions, write us at:

SAFE Credit Union
2295 Iron Point Road, Suite 100
Folsom CA 95630-8765

For deposits and payments, please mail to the following address:

SAFE Credit Union
PO Box 1910
Folsom CA 95763-1910

Note: For mortgage payments, be sure to mail payments to the address listed on your statement. Or, use Online Banking to make your payment conveniently and securely.

For SAFE Financial Services:

Call Us:
(916) 979-7233, ext. 2218 or (800) SEE-SAFE, ext. 2218

Write Us:
SAFE Financial Services
4636 Watt Avenue
North Highlands CA 95660

Protecting your privacy is our top priority. Refer to our Privacy Policy and Online Privacy Statement for more information.
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Federally insured by NCUA
NMLS# 466072

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