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On Christmas Eve, Wednesday, December 24, our Contact Center will be open from 9:30 a.m. to 2 p.m. and branches from 10 a.m. to 2 p.m. We will be closed on Thursday, December 25, in observance of Christmas Day. Access your accounts 24/7 through Online Banking, and the SAFE Mobile App.
 
June 26, 2017   •   Security  

Security Bulletin: NCUA Smishing Attack

There is a smishing (SMS text phishing) campaign circulating the Sacramento region. The text message claims to be from the National Credit Union Administration (NCUA) and attempts to solicit members to call a local phone number to provide their ATM card information (see example below).  This communication is not from the NCUA. The NCUA, nor SAFE Credit Union, does not solicit financial or personal information through automated text messages.

If you receive a text message like this, please follow these recommendations:

  • DO NOT respond to the text message
  • DO NOT click on any links
  • DO NOT call any phone numbers provided

If you have provided your account information, please contact us during normal business hours, at
(916) 979-7233 or (800) SEE-SAFE or Chat Now. Outside of normal business hours, please call (800) 252-2273.