Skip to main content
We are working diligently to resolve a few technical issues today.  The SAFE Mobile App and Online Banking are currently unavailable. We are experiencing intermittent service for SAFE credit and debit card transactions and at SAFE ATMs. We apologize for this inconvenience.
 
July 17, 2017   •   Security  

Security Bulletin: Text Smishing Attack

There is a smishing (SMS text phishing) campaign circulating the Sacramento region. The text message claims that your card has been placed on hold and attempts to solicit members to call a phone number to provide their card information (see example below).  This communication is not from SAFE Credit Union. SAFE Credit Union does not solicit financial or personal information through automated text messages.

smishing-attack-071717

If you receive a text message like this, please follow these recommendations:

  • DO NOT respond to the text message
  • DO NOT click on any links
  • DO NOT call any phone numbers provided

If you have provided your account information, please contact us during normal business hours, at
(916) 979-7233 or (800) SEE-SAFE or Chat Now. Outside of normal business hours, please call (800) 252-2273.