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Government Phishing Email Reported to CUNA Mutual Group

Recently several credit unions have contacted CUNA Mutual Group to report phishing attempts designed to obtain personal member information. While there may be several variations of the email, they all ask the recipient to help the government fight terrorism and related money laundering by verifying your personal information.

Members are asked to follow a link embedded in the email which leads to a counterfeit web site. On the counterfeit web site, the fraudsters attempt to obtain additional financial information such as credit card numbers, account user names and passwords and social security numbers.

Once obtained, this information can be used to perform identity theft and other fraudulent activities.

Below is a sample copy of a reported fraudulent email.

Notice to All Members!

Valued Member,

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all Credit Unions to obtain, verify, and record information that identifies each person who has an account, including investors in transactions for which we act as advisor.

What this means for you:

If you are a member of any Credit Union please provide your name, social security number, address, and date of birth, financial information and/or other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

Please follow the link below to continue:
The link has been removed for your protection.

We appreciate your cooperation with this. Thank you.

Sincerely,

If you receive this or any similar email, DO NOT respond or provide any private information.

While detecting a fraudulent e-mail can be difficult there are a few things you can do to help avoid being a victim of e-mail fraud and phishing attacks. 

  1. As a general policy, SAFE Credit Union will never send an email that solicits you for personal information. 
  2. Never send your personal financial information via email. Email is not a secure medium and should not be trusted to protect your personal information. 
  3. Question suspicious and "official-looking" emails. Never enter your credit union account information or password in response to an email you receive. SAFE Credit Union will never send an email requesting your personal information or account numbers and passwords. 
  4. Be cautious when clicking links inside email messages.
  5. Never open unsolicited email attachments even if they appear to be from someone you trust. 
  6. Protect your computer by installing up-to-date antivirus software.

If you are unsure about any emails, feel you have been affected by this scam or your personal data has been compromised, please contact SAFE's call center immediately at (916) 979-7233 or (800) 733-7233.

Click here for more information about phishing and how you can avoid the bait!

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